Legal notice

Seller

Vallee Riziere Co., Ltd.

Representative

Yuma Tanida, Representative Director

Shop name

FRIANDS GALLERY

Address

〒104-0061
HOLON-GINZA 1F, 4-10-1 Ginza, Chuo-ku, Tokyo, Japan

Telephone

03-4400-5491

Hours: 11:00–20:00
Closed during the New Year holidays

Enquiries

Please contact us using our enquiry form.
Enquiries can be submitted 24 hours a day.

Prices

Prices are as displayed on each product page, including tax.

Charges in addition to product prices

Shipping charges apply in addition to product prices.

Shipping charges vary by destination and order contents, including product type, quantity and parcel size. Please check our Shipping Policy and checkout for details.

Any additional fees associated with a payment method will be shown at checkout.

Shipping times

Standard items are shipped after your order and payment are completed, within 7 days.

For pre-orders, made-to-order items, limited editions and other products with a specified shipping schedule, the schedule stated on each product page takes precedence.

Returns, exchanges and cancellations

As our products are food items, we do not accept returns or exchanges for personal reasons.

If products are damaged, missing or otherwise defective, or if you receive a product different from your order, please contact us within 5 days of delivery.

We accept cancellations before shipment. We do not accept cancellations for personal reasons after shipment.

Please see our Returns & Refunds Policy for details.